misLeading Indicators: How to reliably measure your business

How to measure compliance?

A Google search of the title of this post turns up web pages on all sorts of different types of “compliance” people measure: security compliance, regulatory compliance, Sarbanes-Oxley compliance, environmental compliance, safety compliance, quality control compliance, privacy compliance, tax compliance and even hand-washing compliance.  When many people measure compliance they are actual counting violations of [...]



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